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Returns and Exchange Policy

We want you to be completely satisfied each and every time you purchase from us. We guarantee that our products will be 100% free from defects in materials and workmanship. If theyíre not, you may return them to us in their original condition for a prompt credit, or exchange. Sorry no refunds. We will also replace lost in transit or transit damaged items.

For a credit or exchange, please return your item(s) to us within 30 days of purchase, by the most cost effective carrier (usually this is the Postal Service), and in original condition. Please include a copy of the invoice you received with a note indicating if youíd prefer an exchange or replacement. We'd also like to know why you're returning the product, so we can improve our products and service. Exchanges for a different style or color not due to a manufacturing defect or an order processing error will incur normal shipping charges when the product is reshipped to you.

We do recommend that you return products to us insured. The Postal Service or United Parcel Service (UPS) will insure your package to guard against loss. If something happens in transit and the package doesn't get delivered, we can't give you a credit or exchange.

Cancellations and changes must be made by close of the same business day you place your order.
Fraudulent Credit Card Charges or Fraudulent Claims - All requests to negate charges are investigated by our technical department and legal department. If you make a fraudulent claim of unauthorized card usage, we will report this to the credit card services. This report may result in cancellation of your card services, put negative information on your credit report, and create possible criminal charges that may be filed against you.
All Returns and exchanges should be directed to:


SnuffCaddy.com
1343 - Norfolk Dr. NW
Calgary, Alberta
Canada, T2K 5P5

 

 


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What Customers are Saying about Their SnuffCaddy's

"... I was totally delighted to receive the Snuff Caddys today. My staff is going nuts over them, not to mention the customers. I anticipate your Snuff Caddys exceeding my sales of the "Kippy belts" and that's a hard feat. Do expect a repeat order from us shortly..."
Frank B. - General Manager Sayles Saddlery Tack Shop, Calgary
                    
www.SaylesSaddlery.com

"Oh my goodness, I received my Outlaw Caddy a little over a week ago and I can't start to tell you how happy I am with my new snuff caddy. My girlfriends think it is the greatest. I get so many compliments from everyone! Thank you!"
Kelly A. Calgary, Canada

"Hey dude, just wanna tell you that your snuff caddy kicks. What I like most about it is that I'm not losing my snuff and its not flying all over the dash or on the floor of my pickup truck. Cheers man!"
Richie W.
Professional Bull Rider WPB, PBR

"We just received the Snuff Caddy in time for Father's Day and my husband was delighted. You see, he works as an operator in construction and does a lot of sitting. He no longer has to have the snuff can poking him. And the best thing is that he doesn't even wear a belt and he can still use it. He loves it! I love the style, and when he drops the case the lid doesn't pop off the can anymore. We are so happy to have the Snuff Caddy."
Sissy S.
Odenton, MD

"Thanks for everything, I thought I would email you back today and say I received the caddy yesterday, I really do like the product and I am wearing it right now! Thanks for helping me, I really do appreciate it.
Christopher D.
Sabillasville, MD

"I ordered a snuffcaddy from you for my husband for Chirstmas and can hardly wait to give it to him. Talk about the perfect gift! He will no longer have to keep it in his chest pocket at work and have it falling out all the time. It is also perfect for when he rodeos ; no more smashed chew cans in his back pocket! Fine quality merchandise. Detailed workmanship, it was the perfect gift for my husband"
Kristin G.
Harrisville, PA

"Well, I ordered my snuffcaddy last week and it's to be given as a Christmas present. I think it's a great idea, especially for girls who chew because you don't always have a pocket for your can, it's stylish and can clip onto a waistband. It's nice for the guys that wear their pants too tight. I hope you continue to do well, as the snuffcaddy is really a fun product.
Mahala S.
Harrisburg, OR

"I am really enjoying my snuffcaddy. Very stylish and also a lot easier access when you gotta get to your can quick. Thank you. Told lots of people and lots of them love it."
Corey W.
Street, PA

I really bought my snuffcaddy for my pickup. It is clipped to the visor to hold my snuff when I'm driving from Texas to Colorado and it works great!
Mark S.
Abilene, TX

"I bought a snuffcaddy for my husband. He works in construction and before using a snuffcaddy, moisture from sweat in the summertime would destroy his can in his shirt pocket, so now we don't have to worry about wasting any snuff. We are GREATLY pleased! Thanks! "
Debbie B.
Winchester, TN

"Chris, I love my snuffcaddy!"
Derald B.
Carson, WA

"This is a fantastic product! What a happy man I was when I received it. I have had many questions in just a couple days on where I got it. An acquaintance of mine operates a tobacco store and I can not wait to show him this snuff holder. I have not seen any made with this quality of craftsmanship. Thank you so much for everything!
Robert D.
St. Paul, MN

 

 


SnuffCaddy.com
56 Mountain Circle SE
Airdrie, Alberta
Canada, T4A 1X3



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